PointClub Review: Can You Trust What You Read?

PointClub PointClub
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Survey Frequency High
Rewards Cash
Minimum Age 14+
Business Name Point Club
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PointClub was founded three years ago.  That makes it very, very new in the realm of paid survey sites.  In fact, the newness alone would turn most seasoned survey takers off.

There has to be a starting point though, and there is the chance that this site is doing something new and fresh, so we decided to take a look.

What is PointClub?

Upon first glance, it appears this is a pretty typical paid survey site.

You sign up, take surveys, earn incentive points, and eventually get paid if you keep it up long enough to reach the minimum cash out balance.

No two survey sites are the same, however, so we dug a little deeper.

The Chatter

Before getting started, I always like to see what others have to say.  The praise was high for this one.

Low minimum balance required to cash out ($10), accredited by the BBB (which is almost unheard of with survey sites), and an A rating from the BBB.

Not only that, but there were raves about the design and usability.  They also have an active Facebook page where they offer codes for free points.

Wow!  Did I even need to look any further?  Curiosity got the better of me, so of course, I kept going.

Sign Up

The first thing I did was head over to the website to sign up.  It really was pretty simple to sign up, and the coolest part is I earned 5,000 points just by completing all of the sign-up activities.

I had read you could earn 8,000, but I did not see how to get those last 3,000.  I may have just missed it.

Still, 5,000 was great.  It seems that 1,000 points equal one dollar, and if $10 really was the cash out minimum, I was halfway there!

The sign-up process and profile surveys didn’t take long, so with the free points, it didn’t feel like a waste of time.

Of course, you save time, in the end, doing these things properly because the more the system knows about you, the less likely you are to spend time taking surveys you will eventually screen out of.

The Lay of the Land

Once I was all signed up, I realized that the layout here really was different.  The first difference I noticed was that you choose a rewards goal when you sign up.

Basically, you are choosing either a gift card or a PayPal payout.  I wasn’t sure about that, but I figured out I could change it whenever I wanted, so that was good.

Point Bank

On the left side of the screen, you can see how many points you have as well as how many points you have left to earn to get to your goal.

This is also where you can change your goal if you wish.


Other design differences include “bubbles” that show you what surveys are available rather than the typical list form.

These show you how many points the survey is worth, and how long the survey is estimated to take.

Bonus Points-Streak

This is a huge difference between PointClub and other sites.  I noticed that underneath the point values la second value was listed as what the survey would be worth at the “next level.”

It turns out that each day you log in, you increase your “streak.”  By logging in the very next day, I jumped to level one, and each of the surveys available to me was worth 10% more points.

The streak monitor, for lack of a better word, shows 5 levels, and it notes that when you get to level 5, you get a 20% bonus on points.  After reaching level one, it said I would reach level 2 in 4 days.

I looked into this a little more, and you need to know that when you do not log in, you actually are set back.  Your progress does not hold until you log in the next time.

If you are counting on those bonus points, you have to log in every day, even if you don’t take a survey that day.

Bonus Points- Codes

Each day PointClub holds a drawing for ten 1,000-point bonuses.  On their Facebook page, they post “Super Codes” that you can enter on the website for entry into the drawing.

Be sure to follow them on Facebook to get your daily point club promo code.


I had several surveys available from the very beginning.

Most were worth between 500 and 800 points and estimated to take 12 to 15 minutes.

As survey sites go, this isn’t bad.

My Survey Experience

One survey caught my eye that was worth 7,500 points and was supposed to take 17 minutes.

I tried it and did not qualify.  The first question was about conditions you had been diagnosed with, and I had to answer none of the above.

I am sure this is why I screened out. At least it was fast.

I was awarded 12 points after screening out.

Survey Rocket

I next noticed a bubble called “survey rocket.”  It said it was worth 520 points but did not give me a time.

The learn more blurb said that survey rocket is always there, and its value never changes except when you change levels.  You can take it as many times as you want and earn points from it.

I gave it a shot and did not qualify that time.

The best I can tell, there is always as survey here, and it is always worth that point amount, but the time the specific survey there that day will take will vary.

Disqualification Points

After disqualifying from the survey rocket survey, I was awarded another 12 points and given a message that said this was the second time I had received 12 points for disqualifying, and that they could do that 3 more times that day.  So, you can earn up to 60 per day on disqualifying from surveys.

In general, the surveys I got to answer were easy to navigate and fun.  I also feel that, in the great realm of paid surveys, the surveys on PointClub pay very well compared to other sites.

Almost as great as Swagbucks, and maybe even a little better than InboxDollars, both of which are recommended sites.

Red Herring

One huge thing that I noticed about these surveys is the insertion of what they called a red herring question in each survey I took. These are questions inserted to ensure you are paying attention to the questions and answering carefully.

In the terms, they state that these questions are inserted to help maintain data quality.  If you answer it incorrectly, the client may invalidate your survey.  If this happens too often, your account can be suspended or even closed.

A red herring may go something like this: “Please choose which of the following foods you have eaten in the past week.  To continue in the survey, choose the answer that says ‘purple.’ “

Then you would be given answer options that include maybe pizza, burgers, tacos, and purple.  If you do not choose purple, you could invalidate the data or not get to continue.

The moral of this story?  Pay attention and answer honestly!  Wrong answers on red herring questions and too many contradictory answers can lose you your account and any points you have accumulated.


There was a glaring difference between what I found out on my own and what the web chatter stated as far as rewards.

The reviews I looked at were a year old or less and stated that there was a $10 minimum cash out balance.

Now, when you choose your goal, you cannot choose less than $25.  This means you have to earn 25,000 points to claim a reward.

In truth, this is pretty standard amount paid survey sites, and I am not shocked they changed it, but my 5,000 bonus points didn’t look as awesome as they did before.

To put it in perspective though, you are still given 20% of what you need to cash out the first time just for completing the sign-up activities.  This still isn’t bad.

The rewards selection is great.  PayPal is an option, and then the gift card selection is one of the best I have seen.

Better Business Bureau

I was actually pretty impressed with this site, so I decided to head over to the BBB and check out their excellent rating for myself.

This is also a great place to see reviews and complaints, if there are any.

Apparently, a lot has changed since those other reviews I read.  There was a big fat F rating on their file, and something else that I had never seen before.

Over the “accredited” label was stamped “revoked.”  That is right, their accreditation has been revoked.

Still, they looked so great, I needed to know more before I made a decision.  The first thing I did was review the complaints.

It turns out, many of them are related to either not understanding the terms, or they were people complaining about screening out.


Typically, these are people that are new to survey taking.  Screening out is a risk you take with every survey on every site.

I do not typically take those kinds of complaints to heart, but they can definitely mess with your ratings on any site.

There were some complaints about the streak progress being set back pretty far after one day of not logging in.  One person stated their streak was set by two weeks after just one day.

While it stinks, it is just part of this site’s terms and policies and not really anything wrong.

The largest number of complaints came from those that when they tried to cash out, their account was suspended.

However, almost everyone stated that the company told them they had a higher than average number of incorrect answers on red herrings, or a higher than average rate of invalidated data.

Revoked Accreditation

I clicked on this to see if it would give me any details. As it turns out, the revocation was not for the complaints, which was reassuring because there were not that many and the content was what was normally seen with these sites.

The accreditation was revoked due to the lack of company response to the complaints on the BBB file.  The revocation happened in December 2017, so it has been less than a year.

Hopefully, this young company will realize that ignoring this file is not a good move.

Even though most of the complaints stated they had contacted the company and gotten a response, in order to keep your BBB accreditation, you have to respond to the complaint on the BBB site.

Is Point Club Surveys Legit or Scam?

I don’t think they are a scam.  You never have to pay any money.

Some people may feel they are being scammed out of time, but I have yet to find someone who has not been paid without some sort of violation or misunderstanding of terms or how these sites work.

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I think this site has potential.  They are very young, and they need to understand the importance of their online reputation.

Also, if someone is going to have their account shut down for invalidated data, they need to know before they try to cash out.

However, the site is well put together, easy to navigate, and pays well for the industry.

No one is going to get rich here, but it is a great addition to your survey basket as long as you understand all of the term and policies of the company.

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Have you been using Point Club for a while? 

We would love to know your experience.

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